Line Stepping

There’s a thin line between:

great customer service and an annoying ankle biter

a fan and a fanatic

success and excess

candor and rancor

a stand up comedian and a jerk

networking and socializing

knowing when to hold ’em, fold ’em, walk away, and run

blame and responsibility

really good wine and really expensive old grape juice

delegation and passing the buck

an honest mistake and an habitual line-stepper

What are the thin lines in your industry? Are you operating on the right side of those lines?

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